Not every organisation handles meals in the same way. Mtamu supports three models, and they can run alongside each other within the same service.
The business arranges and funds meals for the team. Mtamu coordinates the menu, delivery window, quantities and invoicing. No staff payment required.
This is the simplest model — the company gives Mtamu a brief, Mtamu delivers. Ideal for occasions where the business is already absorbing the cost of feeding the team.
Staff interact with Mshikaji on WhatsApp, choose from the available menu and pay via M-Pesa. The company enables the service without absorbing the full cost.
This model requires a committed minimum of 10 orders per delivery window to operate — ensuring Mtamu can deliver efficiently and at the right quality level.
Both models operate simultaneously within the same service window. The company funds certain meal occasions while staff individually order and pay for others — all delivered by Mtamu in one coordinated service.
Example: Covered night-shift meals alongside staff-paid lunches. The kitchen prepares all orders together; the billing is simply split accordingly.
The cleanest way to begin with Mtamu is through a pilot. Start with one team, one location or one meal occasion. Run it properly, then measure the experience before expanding.
Pick one starting point — one team, one shift, one meal type. Keep it simple to start.
Menu, headcount, delivery window, payment model, location. All confirmed before day one.
Mtamu handles food preparation, ordering coordination and delivery. You and your team eat.
Review the experience — food quality, reliability, team response. Then decide how to expand.
Add more occasions, more teams, or switch to a recurring model based on what worked.
Staff-paid ordering requires a committed minimum of 10 orders per delivery window. This ensures Mtamu can operate the service efficiently and maintain quality.
Yes. The hybrid model is designed exactly for this — company-funded meals for one group and staff-paid ordering for another, all coordinated by Mtamu in the same service.
Mtamu invoices the company directly for company-funded meal occasions. Staff do not handle any payment for these meals.
Yes. Menus can be planned around the occasion, headcount, dietary requirements and budget. Mtamu works with you to agree the right menu for each window.
After the pilot, Mtamu will review the experience with you and recommend a full-scale meal programme based on what worked. There is no obligation to continue.
No. Mshikaji runs entirely through WhatsApp. Employees only need WhatsApp — which they already have — and the Mshikaji number: +254 115 765412.
Tell us your team size, meal occasions and preferred model. We'll take it from there.